FAQ

 

How Is My Order Fulfilled?

Each FDR piece is individually handcrafted with meticulous attention to detail. Once your order is placed and payment is received, processing begins.

  • If the item is in stock, it will ship within one week.
  • For unique pieces, please allow up to two weeks for completion. If additional time is needed, we will notify you promptly.

As every piece is handmade, slight variations may occur—this is part of the unique beauty of artisanal craftsmanship.

We are committed to shipping your order as quickly as possible. If you need a rush order, please contact us at fdrmillinery@gmail.com, and we will do our best to accommodate your request.

 How Will I Receive My Order?

We ship all domestic orders via FedEx Ground, providing tracking information and delivery confirmation via email. We recommend monitoring your shipment closely to stay updated on its status. Complimentary domestic shipping is included with every order.

For FedEx Express expedited shipping, please contact us at fdrmillinery@gmail.com for rates and details.

Do You Accept Returns

Each piece is uniquely handcrafted, making every item one of a kind. Because of this, we accept limited returns and exchanges.

If you wish to return or exchange an item, please contact us within seven days of receiving your order to request a return authorization number and a prepaid shipping label.

Returned items must be shipped within five days of receiving the shipping label and must be unworn and in their original condition.

If you have any questions, feel free to reach out to our team—we're happy to help!